Where is the model label on a Samsung dishwasher?

Open the door and look at the door edge or the inner frame of the tub. It is usually printed there.

Why does my dishwasher stop after filling?

A closed supply valve, a weak door latch signal or a drain issue can all interrupt a cycle. Start with the valve and the door.

Can a dishwasher leak from a clogged filter?

A blocked filter mostly causes poor draining, but backed-up water can then escape at the door. Cleaning the filter is a safe first step.

Should I use the dishwasher while a code is showing?

Write the code down and try one reset. If it returns, stop using the dishwasher until it has been diagnosed.

What if my dishwasher drains into the garbage disposal?

Make sure the disposal knockout plug was removed during installation and that the drain hose has a proper loop before blaming the pump.

Samsung Dishwashers | Repair Help and Codes

At a glance

Overview

Dishwashers in San Francisco kitchens are usually tucked between narrow cabinets, often near a shared sink drain and a short supply line. That tight fit shapes almost every repair on the models below.

Dishwashers

All five are current catalog models. The prefix DW identifies the dishwasher family.

Locating the label

On a dishwasher the model label is usually on the edge of the door or along the inner tub frame, visible when the door is open. Take a photo of it, along with any code on the display.

Frequent problems

Standing water remains at the bottom of the tub. See a dishwasher that will not drain.
The cycle starts, fills briefly and stops, as in fills then stops washing.
Dishes come out wet because the drying phase fails.
A humming, grinding or rattling noise appears during the wash.
Water leaks from the base of the door or the tub bottom.
Detergent pods stay lodged in the dispenser.

Display codes

Several dishwasher codes are covered below. 5C is a drain error, 4C is a water supply error, LC is a leakage error, and tE is a temperature sensor error. HC is a high temperature heater error. Browse the error code library for other entries.

What an owner can safely do

Open the door fully and shut it again until it clicks, because many cycles refuse to start on a weak latch signal.
Check that the water supply valve under the sink is open.
Lift out the lower rack and clear the filter and drain screen of food debris.
Run the garbage disposal briefly if the dishwasher drains through it, and look at the drain hose for a sharp bend.
Switch the breaker off for a short moment and restart once.

Do not take off the kick plate or lower panel to reach wiring. If water reaches the floor, close the supply valve and stop the unit.

Booking a diagnosis

Once the easy checks are done, the Samsung dishwasher repair page explains how a visit works. Send a request on the contact page and expect a diagnosis first, a written estimate, and repair only with your say-so. For rattling sounds, see this noise guide.

Under-counter fit and drain routing

Under-counter space is tight in most San Francisco kitchens, so the drain hose often runs a long way to a shared sink trap or disposal. A kinked hose, a missing high loop or a disposal knockout plug left in place can all mimic a failed pump. The supply line usually has a small valve under the sink, and that valve is worth checking first when the tub fills slowly or not at all.

Cabinet and countertop fit matters as well. A unit that is not level may leak at the door, and a door that sags can fail to close on its latch. If your dishwasher was moved during a remodel, mention it when you book.

Rental kitchens add another wrinkle. Previous tenants may have swapped hoses or left a disposal plug in place, so a clear description of what you see under the sink saves time. Photos of the supply valve, the drain connection and the tub label are usually enough to start.

What a visit includes

A technician reads the code, looks at the water path from supply to drain, tests the pump and the heating and drying circuit as the symptom suggests, and explains what was found before any part is ordered. You receive a written estimate and decide whether to go ahead.