Samsung RS22T5561SR/AA Repair

The RS22T5561SR/AA is a Family Hub side-by-side refrigerator, listed by Samsung as current at 22 cu ft. The RS prefix means the freezer and fresh-food sections stand next to each other, each with a tall narrow door.

The narrow freezer column

A side-by-side freezer is tall and narrow, so food stacked against the back or the vents can choke airflow. Frost near the rear wall and ice sticking to the bin both tend to follow. If frost returns soon after clearing it, the defrost system should be checked; see 5E, the fridge defrost sensor error.

Ice and the door screen

With a dispenser in the door, a freezing-up ice maker gets noticed fast: see ice maker freezes up and the bucket is stuck. As a Family Hub unit it also carries a screen. If the display stops responding, there is codes 41 and 42 for that.

Do these before calling

1. Move food away from the freezer back wall and vents.
2. Check that the door closes on its own from a slightly open position.
3. Empty the ice bin of any fused cubes.
4. Note any code and take a photo of the display.

Please do not pour hot water into the freezer or use sharp tools on frost.

Fitting and next step

Side-by-side doors need clearance on the hinge side. In galley kitchens common in older San Francisco buildings, check that the door can open wide enough for the bins to be pulled out. We confirm the model, diagnose before repair, and provide a written estimate. Read Samsung refrigerator repair and Samsung refrigerators.

Ice maker and dispenser in the door

The ice chute and dispenser flap sit in a cold door, where a little moisture can refreeze and glue things shut. If cubes stop dropping, do not pry the flap; remove the bin, check for a fused lump, and let the freezer rest with the door closed. A technician can check the ice maker, the chute heater and the door seal that lets damp air in. Mention how long the problem has lasted and whether the water also slowed down.

If you rent, send your property manager the model number and a photo of the symptom; it speeds up access and approval.

Frequently asked questions