Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codebE3, 18E
ApplianceWasher
Defective button
bE3 is the current code and 18E the legacy one, and each reports a defective button. Meanings can differ by model, as the source spans both current and legacy codes.
What to do
This code has no cleaning routine, unlike its sibling button codes. Samsung simply says to call customer support.
Compare
bE1 / 12E: a power button issue that does have a cleaning step.
For a defective button on a Samsung washer in San Francisco or nearby, (415) 969-6153 is the number, and Samsung washer repair has an overview. Say which button seems affected and give the model number.
Model compatibility: Samsung reuses codes across series and model years, so bE3, 18E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Button defective; 18E is the legacy code for bE3.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
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