Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeCL
ApplianceWasher
Why CL shows up
CL turns up on newer Samsung washers once Child Lock mode has drained the tub. It needs all three: Child Lock on, an unsafe water level inside, and an opened door.
Reach us on (415) 969-6153 for Samsung washer help in San Francisco. Samsung washer repair is covered on its page. Note the CL message, the model number and which of the two clearing steps you tried.
Model compatibility: Samsung reuses codes across series and model years, so CL may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Child Lock drained the tub because the water level was unsafe and the door was opened.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
