Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codedS, d5, FL, LO, dE, dC
ApplianceWasher
The door codes
The door-error display comes in many forms: dS, d5, dL, FL, LO and L0; dE, dE1 and dE2; dC, dC1, 1 dC, 1dC1 and 1dC4. Each says the door is not detected as closed and locked. For dC, some models mean an unbalanced load instead, so consult your model’s user manual.
Checks
Is the latch securely fixed?
Has laundry or anything else been caught in the door?
Is the door shut and secured the right way?
If none of that corrects it, or the door or latch is damaged, request service.
Samsung’s notes
The code can show with no cycle running if Child Lock is enabled and the tub holds water. Unless the door gets closed or Child Lock is turned off inside 30 seconds, the tub is drained.
FlexWash washers display 1dC4 when the rubber button beside the upper washer’s latch is gone. That needs no service call; a replacement button cures it.
A door that still will not lock after these checks can be discussed at (415) 969-6153; we cover San Francisco and the Bay Area. Look at Samsung washer repair as well. Have the displayed code, model number and your checks listed.
Model compatibility: Samsung reuses codes across series and model years, so dS, d5, FL, LO, dE, dC may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Door error: the door is not detected as closed and locked; dC may be an unbalanced load, and 1dC4 on FlexWash is a missing rubber button.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
