Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code85E
ApplianceRefrigerator
85E explained
The display is reporting that the compressor is under voltage. Samsung says the refrigerator may have experienced a brown-out. In its instructions 85E sits together with 83E, 86E and 88 88 as voltage and power errors, which can be caused by a power surge or another electrical anomaly and can lead to a communication fault.
Samsung’s reset procedure
Pull the plug, or switch the circuit breaker off.
Keep the refrigerator without power for 60 seconds.
85C: the harmless low-voltage notice on Family Hub screens.
Refrigerator repair in San Francisco and the Bay Area
When the power reset does not hold, Samsung refrigerator repair is available for San Francisco and the Bay Area at (415) 969-6153. Be ready to give 85E, the model number and a note that the 60-second reset was done.
Model compatibility: Samsung reuses codes across series and model years, so 85E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
The compressor is receiving too little voltage, possibly after a brown-out.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
