Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codePC ER / PC CH
ApplianceRefrigerator
PC ER, PC CH, PCER and PCCH
All four spellings point to the same problem: parts of the refrigerator cannot communicate with one another. Samsung names two possible origins, a recent power surge and doors that are not properly connected.
Fix sequence
Cut the power at the plug or at the circuit breaker.
Disconnect the wire harness above the door, then plug it back in.
Put the power back on.
Request service if the code returns.
Comparable codes
88 88: a communication fault connected with power disruption at bootup.
83E: abnormal compressor current, which may also follow a surge.
Samsung refrigerator service across San Francisco
A code that survives the harness check can go to Samsung refrigerator repair for San Francisco and the Bay Area, or straight to (415) 969-6153. Mention which of PC ER or PC CH you see, plus the model number.
Model compatibility: Samsung reuses codes across series and model years, so PC ER / PC CH may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Components in the refrigerator are failing to communicate, from a recent power surge or doors that are not properly connected.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
