Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code85C
ApplianceRefrigerator
What you are looking at
On a Family Hub refrigerator, 85C means the unit noticed low voltage on its power source. A short power outage is a common explanation, and Samsung calls the message harmless.
Clearing it
Press OK and hold it for 3 seconds. The message then goes away.
Which refrigerators this applies to
Only Family Hub models of the current generation use this code. Other Samsung refrigerators report voltage trouble with different codes.
Don’t confuse 85C with these
85E is a compressor under voltage error linked to brown-outs, which is a different thing from this message.
88 88 is a communication fault after power is disrupted at bootup.
Family Hub refrigerator service in San Francisco
Should a Family Hub refrigerator in San Francisco or the Bay Area behave oddly after 85C, phone (415) 969-6153 or read about Samsung refrigerator repair. Tell us the model number and whether holding OK cleared the message.
Model compatibility: Samsung reuses codes across series and model years, so 85C may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Family Hub refrigerators show 85C after detecting low voltage at the power source, and the message is harmless.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.