Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeEA, EB Motor defect
ApplianceWasher
What the pair means
EA and EB are earlier displays for 3E, and the fault they name is a motor defect. Samsung places current and legacy codes in one table, so your model may read them differently.
Restart routine
Cut power to the washer at the mains.
Give it 30 seconds.
Restore power and select a new programme.
Should the code return, Samsung wants you to call its customer support team.
A motor defect on a Samsung washer is a job for Samsung washer repair, which we offer to San Francisco and Bay Area homes. Call (415) 969-6153 and give the code, the model number and what happened after the 30-second restart.
Model compatibility: Samsung reuses codes across series and model years, so EA, EB Motor defect may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
EA and EB are legacy codes for 3E, a motor defect.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
