Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeUb, dc, U6, Ur, UE, 1 Ub, 1U6
ApplianceWasher
The codes in this group
Ub, U6, Ur, UE, 1 Ub and 1U6 are all about the load being unbalanced in the tub. dc may also belong here on some models, while on others it is a door error, so your user manual settles it.
Ur compared with the rest
Ur stands for Unbalanced Load Retry. The washer takes in more water, tries to even out the load and spins again, which lengthens the cycle. It does not point to a problem with the washer.
Every other code in the group means the cycle cannot finish because of the uneven load.
Samsung’s remedy
Untangle the laundry and spread it more evenly in the tub.
Close the door.
Push Start to run the cycle again.
If the code keeps returning, follow Samsung’s guide for a washer that won’t spin.
If a balanced load still will not finish a cycle on your Samsung washer in San Francisco, try Samsung washer repair or call (415) 969-6153. Be ready with the code, the model number and the steps you have already taken.
Model compatibility: Samsung reuses codes across series and model years, so Ub, dc, U6, Ur, UE, 1 Ub, 1U6 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Ub and its variants mean an unbalanced load; Ur only means the washer is rebalancing and retrying the spin.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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