Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code13E
ApplianceWasher
13E is an older code
Status: legacy, belonging to an older series of washers
Current equivalent: AE
Meaning: the main PCB and the sub PCB have a signal communication error
Samsung’s Levant support page prints new and legacy codes side by side, so a meaning can vary from model to model.
Samsung’s reset
Turn the washer off at the mains and leave it for 30 seconds. Turn it back on and start a new programme. Customer support is the next contact if 13E does not go away.
Motor codes listed nearby
Close to 13E on that list are 3C and 3E1, both of which are motor errors.
Samsung washer repair in San Francisco
An older Samsung washer in San Francisco or the Bay Area that still shows 13E can be looked at through Samsung washer repair; the phone is (415) 969-6153. Say that the display shows 13E, give the model number and mention the 30-second mains reset.
Model compatibility: Samsung reuses codes across series and model years, so 13E may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
A legacy code for AE: signal communication error between the main PCB and the sub PCB.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
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