Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeAE, AC and variants
ApplianceWasher
One error, many displays
Samsung files all of these under a single communication error: the AC set (AC, AC3, AC4, AC5, AC6, AC7, ACb, 1AC6 and 1 AC) and the AE set (AE, AE4, AE5, AE6, AE8, AEB and AEb). No model or series is attached to the list, so it applies to Samsung washers generally.
The manual’s routine
Take the washer off power for 2 to 3 minutes.
Put power back on.
Start the cycle over.
Ask for service if the code is still on the display afterwards.
Easy to confuse
AE3: the DR Ready modem error, which is also a communication error.
Washer service for communication errors in San Francisco
If the code reappears following the power-down, (415) 969-6153 is the line for San Francisco and Bay Area owners. Details on Samsung washer repair are online. Read out the display, give the model number, and mention the restart.
Model compatibility: Samsung reuses codes across series and model years, so AE, AC and variants may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Communication error shown as AE, AC and related codes (AE3 is also listed as a DR Ready modem error).
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
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