Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codedE / dC
ApplianceRange
Flex Duo divider message
Only Flex Duo ranges use this code. It shows as -dE- or -dC- when the partition, which is also called the divider, is out of place. Two situations trigger it: the divider is not properly installed, or it was put in or taken out while the oven was in the wrong cook mode. Starting to cook before the partition is in will bring it up as well, and the user manual names the cooking modes available in Twin Mode.
Checks, by situation
Partition in the oven: pull it out and set it again, pressing it in as far as it goes. Both sides belong in the 3rd position from the top for electric and dual fuel, or the 4th position for gas.
No partition fitted: see that nothing is pushing on the partition switch at the back.
Dual cook mode: do not remove the divider while it is cooking.
After the checks, power the oven off and back on. When the code stays, cut power for at least 30 seconds, then reconnect.
Compare
door reports a door that is not closed, while C-d1 is a lock malfunction.
Samsung range repair in San Francisco
For a divider code that will not clear, (415) 969-6153 reaches us about Samsung range and oven repair in San Francisco. Say whether a partition was in the oven and which cook mode was running.
Model compatibility: Samsung reuses codes across series and model years, so dE / dC may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
dE and dC mean the Flex Duo oven partition is not installed properly or was inserted or removed in the wrong cook mode.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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