If 5C2 remains on a Samsung dishwasher in San Francisco after the sump is clear, Samsung dishwasher repair is where to go next, and (415) 969-6153 is our line. Share the code, the model number and what turned up in the sump.
Model compatibility: Samsung reuses codes across series and model years, so 5C2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
5C2 appears when the drain pump fails to start, runs only briefly or stalls during draining.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
The 9C1 code (UC or 9E1 on some panels) means abnormal voltage put the dishwasher into protection mode. A breaker restart and a clean circuit come first.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
