Samsung ME21DB670012AA Repair

If you own the ME21DB670012AA, you have a current Samsung Bespoke over-the-range microwave with a 2.1 cu ft interior. It sits directly above your cooktop, so cooking steam, grease and heat reach it every day.

What the hood side needs

A fan that does not pull well usually needs washed filters. A fan that never starts, or a light that stays off, is more likely electrical. The cooktop light is a small part, yet it often tells a technician whether the control is alive.

What the microwave side needs

Cavity cleaning, a turntable that sits properly and a door that closes squarely cover most of it. Splatter on the ceiling of the cavity can burn and cause arcing, so wipe it regularly.

Cooktop heat below

Large pots on rear burners send heat up into the underside. If the microwave shuts down only while you boil on the back burners, say so. Overheating protection may be involved, and Samsung lists related messages in its error codes.

Quick list

• Wash filters and let them dry.
• Wipe the ceiling and walls of the cavity.
• Check the door gasket for folds.
• Inspect the breaker once.
• Take a photo of the display message.

Mounting and access

Because the unit hangs from a bracket, repairs may require lifting it away from the wall. Clear the cooktop and counter below before the visit, and let us know if a cabinet door or a tile backsplash is in the way.

Before the visit

Mention how long the unit has hung over the stove, whether it has been moved or reinstalled, and if the cooktop below is gas or electric, since steam and flame heat affect the housing differently. Those facts help a technician guess where to look first and bring what is needed.

What we do

We diagnose, write an estimate, and repair after you approve. Learn more on the Samsung microwave repair page, browse Samsung microwaves, or see the similar ME21DB630012AA. If a spark occurs, follow our advice on a microwave that sparks or arcs inside.

Frequently asked questions