Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code9C1, 9C2, PF, 3E, 2E, 9E1
ApplianceWasher
What the voltage error means
Samsung groups 9C1, 9C2, PF, 3E, 2E, 9E1, 9E2, UC, 19C1 and 19C2 as one voltage error: the current feeding the washer is not steady. It is listed for every generation. A washer used in a country other than where it was made may also show it, since grids and regulations differ between countries.
Owner checks
Confirm the washer has a circuit of its own.
Confirm it is not plugged into an extension cord.
If the code is still displayed, request service.
Why PF appears
Power was cut before the washer switched itself off, as in an outage.
The washer got unplugged.
A circuit breaker tripped.
The 3E exception
On some models 3E is a voltage error and on others it is a motor error. Your model’s user manual says which.
Samsung washer service for voltage codes in the Bay Area
A washer in San Francisco that keeps throwing a voltage code can be discussed on (415) 969-6153. See Samsung washer repair for details. Before calling, note the code, the model number, and whether the machine runs from its own outlet.
Model compatibility: Samsung reuses codes across series and model years, so 9C1, 9C2, PF, 3E, 2E, 9E1 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Voltage error from an irregular electrical supply; PF is a power loss before shutdown and 3E may be a motor error.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
