Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE-71 (E71)
ApplianceMicrowave
The short version
E-71 equals a steam sensor open error in Samsung’s table for current microwaves.
What Samsung suggests
Remove power: plug out or breaker off.
If the unit is wet, let it dry; otherwise hold off for 60 seconds.
Restore power and see if the display clears.
A second showing of E-71 is the moment to request service. Leave the cabinet closed and let a technician handle checks inside.
Related codes
The matching short version is E-72, a steam sensor short error. Also note E-81 (communication open error) and E-82 (communication short error).
Microwave repair for San Francisco owners
Call (415) 969-6153 about a Samsung microwave showing E-71 in San Francisco or the wider Bay Area. Tell them the code, the model number and the reset you ran, and see Samsung microwave repair for more.
Model compatibility: Samsung reuses codes across series and model years, so E-71 (E71) may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Samsung's microwave error table gives E-71 as a steam sensor open error.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.