Take away power: unplug the unit or shut off the breaker.
Wet unit: let it dry. Dry unit: leave it 60 seconds.
Reconnect the power and run the microwave again.
Persistent E-14 after power is restored is the signal to request service.
Microwave repair around the Bay Area
Bay Area kitchens are covered by Samsung microwave repair. Call (415) 969-6153. It helps to know the model number, the exact message (E14) and what you attempted.
Model compatibility: Samsung reuses codes across series and model years, so E-14 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E-14 is Samsung's dry up / no load gas sensor error.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
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