Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE-02 / E02
ApplianceMicrowave
What E-02 means
On the panel of a Samsung microwave, E-02 stands for a cooking time setting over error (microwave). The listing applies to the present generation of Samsung microwaves.
If E-02 stays on the display
Step
Action
1
Disconnect the supply, whether that means the plug or the breaker.
2
When spilled liquid or steam rising from a cooktop has touched the microwave, allow it to dry completely.
3
Where moisture is not the issue, the wait is 60 seconds before power returns.
4
When E-02 returns after the restart, request service.
E-03: Samsung lists a cooking time setting over error (grill).
Samsung microwave service, San Francisco
Back-to-back E-02 after a restart? San Francisco and Bay Area owners can contact us on (415) 969-6153, and Samsung microwave repair explains the service. Gather the model number, the code and a note on your reset first.
Model compatibility: Samsung reuses codes across series and model years, so E-02 / E02 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Samsung defines E-02 as a cooking time setting over error (microwave) for microwaves.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
E-11 (E11) is Samsung's code for an open gas sensor error on a microwave. Cut power, let it dry or wait 60 seconds, then request service if it returns.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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