Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeHE
ApplianceDishwasher
What HE stands for
HE is the heater error. Samsung US says the dishwasher reads its inside temperature incorrectly; Samsung Australia groups HC with HE as one high temperature heating check.
Samsung’s steps
Unload the dishwasher.
Put detergent in.
Run a Normal cycle through.
If HE lingers, shut off the circuit breaker and request service.
Entries in the same area
The matching high-temperature entry is HC. For cycles that stop partway see HC1, and for hot vent air see HC4.
Repair for HE in San Francisco
When HE keeps returning, call (415) 969-6153 and we will discuss Samsung dishwasher repair for your Bay Area kitchen. Have the code, the model number and the Normal cycle result ready.
Model compatibility: Samsung reuses codes across series and model years, so HE may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Heater error: the interior temperature is read incorrectly (US), or a high temperature heating check (AU).
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
