Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error coded0
ApplianceCooktop
Meaning of d0
The cooktop reads one of its keys as pressed continuously. That is d0. Samsung’s Australian listing sets the threshold at a key held for more than 8 seconds.
Likely triggers
Moisture on the control panel.
An item that is actually lying on the panel and pressing it all the time.
Samsung’s steps
Remove debris and water droplets from the panel.
Press the Power button to restart the cooktop.
Request service when d0 is still displayed.
Do not mix up with
5E is the electric-cooktop version of a touch issue, with a sensor held beyond 10 seconds. F2 deals with communication from the touch-enabled IC instead.
Bay Area Samsung cooktop repair
For a Samsung cooktop in San Francisco that stays on d0 after the panel is dry and clear, open Samsung cooktop repair or call (415) 969-6153. Be ready with the model number, the code and what you wiped or restarted.
Model compatibility: Samsung reuses codes across series and model years, so d0 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
d0 means a key is treated as pressed for more than 8 seconds, often from water or an object on the panel.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
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Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
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Book a repair online or call us — clear estimates and approval before any repair work begins.
