Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codePH1, Plo
ApplianceWasher
Old name, current name
Legacy display
Current code
Fault
PH1
9E1
Power error
Plo
9E2
Power error
Samsung’s Levant article files these under legacy codes, which points to an older series of washer. Model differences are possible, so confirm against your manual.
Mains reset
Disconnect the washer at the mains.
Give it half a minute (30 seconds).
Reconnect and select a new programme.
Same code again? Contact customer support.
Compare
9E1: the current power error that PH1 corresponds to
PC1 and PE1: a clutch Hall signal code with a different cause
Older Samsung washer repair in the Bay Area
An older Samsung washer in San Francisco that keeps throwing a power error is a job for our Samsung washer repair team; the number is (415) 969-6153. Tell us which code appears, the model number, and how the mains reset went.
Model compatibility: Samsung reuses codes across series and model years, so PH1, Plo may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
PH1 is the legacy label for 9E1 and Plo for 9E2, both power errors.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
