Written by
Nadia Okafor Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeE-33
ApplianceMicrowave
The microwave stops and shows E-33. In the manufacturer’s table that is the under weight error, also written E33. Current Samsung microwave models carry this message.
Neighbouring codes in the list
E-12 stands for a short gas sensor error; E-01 reports an open error; E-06 covers a swing heater error.
The manual’s reset
Cut power at the wall socket or the circuit breaker.
Let any moisture dry off first. No moisture? Wait one minute.
Turn the power on again and confirm the message has cleared.
If E-33 returns, Samsung says to request service.
Getting your Samsung microwave looked at in San Francisco
Households in San Francisco and the wider Bay Area can arrange Samsung microwave repair. Dial (415) 969-6153. Please gather the model number, the code E-33 and the power steps you ran.
Model compatibility: Samsung reuses codes across series and model years, so E-33 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E-33 is Samsung's under weight error.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Samsung appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your Samsung appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.